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Google Shared Drives issue

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by jonzn4SUSE

paul140
paul140
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Using Firefox on a Mac.

When I open Google Drive and view my Shared Drives, there are no banner images or icons associated with the drives. They're all blank.

But when I open Google Drive and view my Shared Drives in other browsers (i.e. Safari, Chrome), the banners and icons are there.

Please advise. Thanks.

Using Firefox on a Mac. When I open Google Drive and view my Shared Drives, there are no banner images or icons associated with the drives. They're all blank. But when I open Google Drive and view my Shared Drives in other browsers (i.e. Safari, Chrome), the banners and icons are there. Please advise. Thanks.

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Can we see the issue?

paul140
paul140 Question owner
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See attached screenshots. Again, when I view this on other browsers, the banner images and icons appear. Thank you.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Have you tried safe mode? Also show what it looks like in other browsers. Did you clear your browser cache?

Firefox safe mode: Click the menu button, click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.