Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with 91.0 Update. Consecutive Images fail to load.

more options

Since the update 91.0 (x32bit or x64bit) the image slide-shows from different parts of the browser page for Ebay sites fails to load. I have x64bit Win7 OS. This is a problem with all Ebay sites in Firefox but not Chrome.

I have found other commercial sites using a similar image routine are OK.

The attached image from the site below is an example https://www.ebay.com.au/itm/293954988637?hash=item4471152a5d:g:BocAAOSwvN5gUa51 I cannot move through the available images indicated.

Otherwise I have no other problem with 91.0

Kind Regards Simon

Since the update 91.0 (x32bit or x64bit) the image slide-shows from different parts of the browser page for Ebay sites fails to load. I have x64bit Win7 OS. This is a problem with all Ebay sites in Firefox but not Chrome. I have found other commercial sites using a similar image routine are OK. The attached image from the site below is an example https://www.ebay.com.au/itm/293954988637?hash=item4471152a5d:g:BocAAOSwvN5gUa51 I cannot move through the available images indicated. Otherwise I have no other problem with 91.0 Kind Regards Simon
Attached screenshots

All Replies (3)

more options

I'm not able to replicate the issue in Win7. see screenshot Have you tried safe mode? Firefox safe mode: Click the menu button, click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.

Modified by jonzn4SUSE

more options

I have tried safe mode. Safe Mode did not rectify the problem. Note: I can see always see multiple pictures on any browser page. This not the problem. But if I click on a forward arrow of an Ebay item for sale (there are usually a few shots of the same item from different angles) I am unable to progress through those different images. I do not know enough about coding but I suspect that a problem may possibly have been created in the update by changing some security aspect that applies specifically to way Ebay does its coding. Alternatively Ebay has coincidentally changed something at the same as the update.

I have just opened up Firefox on a Win10 machine. It also just installed an update of 90.1 x64. When I tried the same Ebay page it was OK. The images did progress their slide show.

I will wait now for the 90.1 update to become available for this machine.

Currently it is Firefox 90.0 x32bit

Kind Regards

more options

Chosen Solution