This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can I retrive my old synchronized browser data

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

Hi I have tried to synchronize my browser passwords using firefox but by mistake it has got lost today can it be recovered from my last synchronized data.

Hi I have tried to synchronize my browser passwords using firefox but by mistake it has got lost today can it be recovered from my last synchronized data.

All Replies (3)

more options

Is the information gone (no recovery) or are you not able to access the account?

more options

I am able to access the account only I lost the old data when I tried synchronizing the data. I need to recover from the last synchronized data available. My old website passwords are now not accessible.

more options

Sorry, but the sync servers don't have any history. Only the current data.

Goto each website. At the log-in page, press the 'Forgot Password' link. Such e-mail is always sent to the address on file with the website.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.