This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to use firefox with amazon

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Bithiah

more options

Firefox won't allow me to use my PW on Amazon. I called Amazon CS and they told me it was a problem with Firefox. While I continue to use Firefox I have to switch to Edge to go to Amazon. Help. It's very cumbersome.

Firefox won't allow me to use my PW on Amazon. I called Amazon CS and they told me it was a problem with Firefox. While I continue to use Firefox I have to switch to Edge to go to Amazon. Help. It's very cumbersome.
Attached screenshots

All Replies (1)

more options

Hey there,

Please look at the following links (similar cases to yours) for the solution:

https://support.mozilla.org/en-US/questions/1266009 https://support.mozilla.org/en-US/questions/1113241 https://support.mozilla.org/en-US/questions/1315622

Hope I helped!

Kind regards,

Bithiah