This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

OpenPGP Encryption Greyed Out - TB 78.13.0 Ubuntu

  • 1 reply
  • 1 has this problem
  • 83 views
  • Last reply by Matt

Dav
Dav
more options

Hello,

I just installed Thunderbird on an older laptop with Ubuntu. The version I am running is 78.13.0 I cannot encrypt my email messages. OpenPGP encryption is enabled (I even checked in the Config Editor), and I've imported by personal/public keypair in the key manager. Still, the option to encrypt messages is greyed out.

Anyone know about this issue and can offer a fix?

Hello, I just installed Thunderbird on an older laptop with Ubuntu. The version I am running is 78.13.0 I cannot encrypt my email messages. OpenPGP encryption is enabled (I even checked in the Config Editor), and I've imported by personal/public keypair in the key manager. Still, the option to encrypt messages is greyed out. Anyone know about this issue and can offer a fix?

Chosen solution

have you configured the key to use under account settings? It sounds like you have not.

Read this answer in context 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

have you configured the key to use under account settings? It sounds like you have not.