Pdf Shuts down Thunderbird & crashes @ nsXPCWrappedJS::AddRef
Extremely peed off,On the 1st Pdf I tried to open in attachment,Thunderbird Crashed & It requested I report it for which I di,this happen at least 6 times & then I copied the attachment to another Program & Folder & that is the only way I could print it out, That was at least 2-3 weeks ago & the yesterday from the same person,another Pdf (Yes the Person is 100% Safe) & the same occurred again extremely annoying & extremely time wasting Darryl.Smith.
Modified by Wayne Mery
Chosen solution
after a lot of stuffing around I managed to solve the Problem Thank you for your kind input Darryl
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Help > More Troubleshooting will list your crash IDs. A crash ID starts with "BP-". Copy the text of those IDs and paste it here.
Hi Wayne,bp-1da9fd49-cafb-42e7-97b6-9b36e0210928 bp-a7e2ed0d-1d6e-4d10-bc3b-8b3350210928 I hope this helps Thanks Darryl.Smith.
As a workaround, just go into preferences, type appl in the search box and in the content type box that is shown for file type locate PDF and change the action from preview in Thunderbird to use other and set it to your preferred PDF viewer.
I have never actually been able to get the PDF viewer in Firefox to function without issues and the Thunderbird one is the same thing, just copied.
crash signature is @ nsXPCWrappedJS::AddRef
There is a bug report https://bugzilla.mozilla.org/show_bug.cgi?id=1175168 but it does not have a history of being related to PDF issues.
@Darryl, can you send one of these emails to us for testing?
Hi Wayne Attached is a copy of the PDF
@darryl, create an account in bugzilla (use thethe bug linked above) and add your PDF to the bug as an attachment.
Chosen Solution
after a lot of stuffing around I managed to solve the Problem Thank you for your kind input Darryl