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Righthand scroll bar in my incoming email has disappeared.

  • 7 replies
  • 3 have this problem
  • 1 view
  • Last reply by michaellax

tcorns
tcorns
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I don't know how to get the righthand scroll bar to come back (in my incoming emails) It has disappeared.

I don't know how to get the righthand scroll bar to come back (in my incoming emails) It has disappeared.

Chosen solution

Does it appear in safe/troubleshoot mode (hold Option when launching TB)?

See https://support.mozilla.org/en-US/questions/1352889

Read this answer in context 👍 1

All Replies (7)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Does it appear in safe/troubleshoot mode (hold Option when launching TB)?

See https://support.mozilla.org/en-US/questions/1352889

Modified by sfhowes

tallen20071
tallen20071
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HOlding down Option and restarting fixes the scrollbar issue. I have no addons or extensions. Please fix!

sfhowes
sfhowes
  • Top 10 Contributor
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Launch in safe mode, select 'Reset toolbars & controls', 'Make changes & restart'. Scrollbars visible?

tcorns
tcorns Question owner
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Thanks to those who sent me messages. They were very helpful.

Craftworks
Craftworks
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I tried starting up in safe mode to no avail. The scrollbars appear for about one second after opening the mail, but then disappear. The only way to scroll is to "select" the text down the page. I am on a Mac with 10.13.6 and TB 91.2.0.

zmay
zmay
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The above is the exact same issue I've been having. I was able to get my scroll bars back by going into Troubleshooting mode and selecting 'disable add-ons'. I don't know if that's disabled anything essential, but now I can scroll! I'm running in Troubleshooting mode at present.

michaellax
michaellax
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MacMini (2011) High Sierra 10.13.6 Thunderbird update to 91.2.0

Safe Mode give me a workaround; thank goodness!

But the problem returns after I scroll once, until I select another incoming email and then the scroll bar returns