This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not allowing me to download FireFox

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by James

more options

I tried to download an addon for firefox yet it says download firefox, it takes me to the app store but I’m already using firefox on the app store, Please help.

I tried to download an addon for firefox yet it says download firefox, it takes me to the app store but I’m already using firefox on the app store, Please help.

Chosen solution

Since you are posting in the "Firefox for iOS" section I take it you were trying to install an extension onto Firefox running on a iPhone or iPad.

Due to Apple's restrictions on what browser and JavaScript engines can be used the Firefox is basically a shell and not using the same codebase and Gecko like desktop Firefox and Firefox for Android does.

Extensions for desktop Firefox (for Windows, Mac OS X, Linux etc) https://addons.mozilla.org/firefox/

Extensions for Android Firefox https://addons.mozilla.org/android/

There may be possibility of Extensions support for Firefox for iOS in future https://support.mozilla.org/en-US/questions/1353304#answer-1449625

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Since you are posting in the "Firefox for iOS" section I take it you were trying to install an extension onto Firefox running on a iPhone or iPad.

Due to Apple's restrictions on what browser and JavaScript engines can be used the Firefox is basically a shell and not using the same codebase and Gecko like desktop Firefox and Firefox for Android does.

Extensions for desktop Firefox (for Windows, Mac OS X, Linux etc) https://addons.mozilla.org/firefox/

Extensions for Android Firefox https://addons.mozilla.org/android/

There may be possibility of Extensions support for Firefox for iOS in future https://support.mozilla.org/en-US/questions/1353304#answer-1449625