This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

OPEN ATTACHMENTS TB 91.2.1

  • 7 replies
  • 1 has this problem
  • 18 views
  • Last reply by Feelixtc

J M
J M
more options

WITH THE NEW TB, IF YOU DOUBLE CLICK ON THE ATTACHMENT THE ATTACHMENT OPENS IN A NEW TAB INSTEAD OF A NEW WINDOW OF THE ATTACHMENTS APP. I.E. A PDF FILE USED TO OPEN IN ADOBE. NOW YOU HAVE TO PRINT IT AS A PDF FILE.

IS THERE SOME OTHER WAY TO DO IT THE OLD WAY?

JAMIE

WITH THE NEW TB, IF YOU DOUBLE CLICK ON THE ATTACHMENT THE ATTACHMENT OPENS IN A NEW TAB INSTEAD OF A NEW WINDOW OF THE ATTACHMENTS APP. I.E. A PDF FILE USED TO OPEN IN ADOBE. NOW YOU HAVE TO PRINT IT AS A PDF FILE. IS THERE SOME OTHER WAY TO DO IT THE OLD WAY? JAMIE

All Replies (7)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

open preferences and change the helper program for PDF files to whatever you like. It will be defaulted to Thunderbird.

Feelixtc
Feelixtc
more options

I have the same problem. When I open 'preferences' I can't find/see where I can edit file associations?

Under Preferences, I have a choice of: General, Composition, Privacy & Security, Chat and Calendar. I can see nothing under any of these.

This has happened since an update to 91.2 a few days ago.

Possibly related; TB usually crashes/hangs whilst I am browsing preferences.

If anyone could assist, I'd be unbelievably grateful, this is *really* annoying. Thanks in anticipation

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Feelixtc said
I have the same problem. When I open 'preferences' I can't find/see where I can edit file associations? Under Preferences, I have a choice of: General, Composition, Privacy & Security, Chat and Calendar. I can see nothing under any of these. This has happened since an update to 91.2 a few days ago. Possibly related; TB usually crashes/hangs whilst I am browsing preferences. If anyone could assist, I'd be unbelievably grateful, this is *really* annoying. Thanks in anticipation

Open Preferences, in the search box type PDF and press enter. My advice on what to type keeps changing because I like at least some variety. The result is the same. The helper application selection dialog is shown so you can edit it's contents.

Feelixtc
Feelixtc
more options

Thanks Matt, I did try that; No results!

...and then it hung/crashed, again

Feelixtc
Feelixtc
more options

Found a solution; the only way to be able to display/change file associations was to start TB in safe mode.

Running in normal mode gave no results when searching in Preferences, but in safe mode, all were available.

Hope this helps someone else

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It should help you. You apparently have an addon that is having issues post update. Lord only knows what other parts of the program are not functioning correctly. Note if you have buttons or toolbars from your anti virus product in Thunderbird it very may well be those addons, which are usually not registered,or installed, but force injected into the running application but the security product that is supposed to be preventing hacking.

Feelixtc
Feelixtc
more options

I think I may have a calendar addon, I'll remove that and see if it helps, though I generally avoid addons in TB as they're usually trouble.

At least I can open a pdf without saving now.

Appreciate your help