This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every shortcut opens 3 Firefox Windows

  • 6 replies
  • 1 has this problem
  • 13 views
  • Last reply by Paul

more options

What's going on with the latest version of Firefox Focus? Since updating to this new version, any shortcut I have on my tablet homepage now opens 3 identical Firefox Focus pages when selected. I close out all the windows, and try again, same thing happens. The old version never did anything like that. Thinking the update didn't install properly, I uninstalled Firefox and did a fresh install thru Google Play. Same thing happens.

What's going on with the latest version of Firefox Focus? Since updating to this new version, any shortcut I have on my tablet homepage now opens 3 identical Firefox Focus pages when selected. I close out all the windows, and try again, same thing happens. The old version never did anything like that. Thinking the update didn't install properly, I uninstalled Firefox and did a fresh install thru Google Play. Same thing happens.

All Replies (6)

more options

Hi

Just to clarify, when you open a shortcut from the Android home screen to Firefox Focus for Android, it opens three tabs?

What is the address of the webpage that the shortcut is for?

more options

Here are 2 simple shortcuts I created within Firefox Focus and placed on the Android homepage of my Alcatel Joy Tab, which open 3 tabs: mail.yahoo.com and www.creditkarma.com

more options

Hi

I just tried the second of those addresses - I opened the page, set at as a shortcut on the home screen, cleared Firefox Focus for Android and opened the shortcut. Only one tab opened.

Are you able to share a screenshot (attached to a reply to this thread) showing the three opened tabs?

more options

Here's what clicking a shortcut gets me, when starting fresh, without having already had Firefox open (not simply having closed any previously open windows).

more options

Time to uninstall this unsupported, buggy junk and find another browser.

more options

Hi

Thank you for your feedback.