We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Will I lose all my old emails when I delete my account and then add it back in?

  • 7 replies
  • 2 have this problem
  • 1 view
  • Last reply by sfhowes

more options

Will I lose all my old emails when I delete my account and then add it back in? AOL Mail says I should do this to let Thunderbird set up the account automatically, with new configuration settings, presumably for increased security.

Will I lose all my old emails when I delete my account and then add it back in? AOL Mail says I should do this to let Thunderbird set up the account automatically, with new configuration settings, presumably for increased security.

All Replies (7)

more options

No need to remove the account, just change the authentication method to OAuth2 for the incoming and outgoing (imap.aol.com on 993 or pop.aol.com on 995 and smtp.aol.com on 465), remove the passwords from Saved Passwords in Preferences, accept cookies in Preferences/Privacy & Security, restart TB, enter the account password in the OAuth window when prompted.

more options

Thank you so much for your help! I'll get back to you in the days to come. I first want to try to back up my emails, in case I do something wrong.

more options

Does not work for me. Incoming mail has the option for OAuth2 but outgoing mail does not. If I just change incoming I get an error message but nothing bad happens. Still have all my emails etc. Thanks

more options

I had the same experience as pizzaman1. I'm replying so hopefully I'll be included in any updates.

more options

OAuth2 authentication is only supported for the AOL servers, pop.aol.com, imap.aol.com and smtp.aol.com. If you have a Verizon account through AOL and the outgoing is smtp.verizon.net, you must use an app password in TB and 'normal password' authentication.

more options

This would not work for me either. Using an app password requires reentering it everytime I get or send email. Too tedious. Can I manually change the server from smtp.verizon.net to smtp.aol.com and get my email?

more options

The app password can be stored in Saved Passwords so it doesn't have to be entered repeatedly, but other users have also found OAuth2 authentication works for smtp.verizon.net.

https://support.mozilla.org/en-US/questions/1358891