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Sync issue

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by wasp252

wasp252
wasp252
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I had to format my windows- signed up to my account- no bookmarks or tab or settings have been restored. Is there a way to start and get them back?

I had to format my windows- signed up to my account- no bookmarks or tab or settings have been restored. Is there a way to start and get them back?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You didn't reset the password for the Firefox Sync account as that would have wiped the data stored on the Sync server ?

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

wasp252
wasp252 Question owner
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Yes i did reset the password as it didn't accepted the password for some reason. Is there a way to retrieve the data?