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Can't change current password

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

Donna M Cook
Donna M Cook
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I am currently logged into Firefox and I cannot change my current password because it says it is incorrect. How can this be possible? I never changed my password and I can clearly see what it is because I am already logged in. What is going on? I discovered this problem because I was going to make a key code and couldn't because it's telling me my current password is incorrect? Please tell me what is wrong here?

I am currently logged into Firefox and I cannot change my current password because it says it is incorrect. How can this be possible? I never changed my password and I can clearly see what it is because I am already logged in. What is going on? I discovered this problem because I was going to make a key code and couldn't because it's telling me my current password is incorrect? Please tell me what is wrong here?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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In case of issues try to login to the Firefox Account via this website.

Donna M Cook
Donna M Cook Question owner
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This does not solve my problem. I am currently signed in to Firefox. Thankfully. My problem is I can't change my password or make a key code. According to Firefox my current password is incorrect. ?????? I can see it in my profile, it's not incorrect.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you sure you use the password for https://accounts.firefox.com and not the password for another website like this forum ?