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Disappearing Inbox contents when AOL account is removed/reinstalled

  • 1 reply
  • 1 has this problem
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  • Last reply by rakahane

rakahane
rakahane
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I am using Thunderbird 91.3.0 under Windows 11 with a verizon.net email address. Followed the AOL instructions to improve security by removing my old account and reinstalling it. When I did so. the contents of my Tbird Inbox (which had NOT been backed up) disappeared. Any way to recover the messages that were in the Inbox?

I am using Thunderbird 91.3.0 under Windows 11 with a verizon.net email address. Followed the AOL instructions to improve security by removing my old account and reinstalling it. When I did so. the contents of my Tbird Inbox (which had NOT been backed up) disappeared. Any way to recover the messages that were in the Inbox?

Chosen solution

PROBLEM SOLVED! I went into my Tbird profile and copied the Inbox and Inbox,msf files from the old pop.verizon directory to the new pop.verizon-1 directory, and the Inbox contents were restiored. Phew!

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rakahane
rakahane Question owner
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Chosen Solution

PROBLEM SOLVED! I went into my Tbird profile and copied the Inbox and Inbox,msf files from the old pop.verizon directory to the new pop.verizon-1 directory, and the Inbox contents were restiored. Phew!