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I have a complex issue which needs to be addressed by a live representative. What is a phone number where I can contact a live person?

  • 5 replies
  • 6 have this problem
  • 8 views
  • Last reply by James

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I need to talk to a representative on the phone. What is the customer service representative phone number for Firefox?Mozilla?

I need to talk to a representative on the phone. What is the customer service representative phone number for Firefox?Mozilla?

All Replies (5)

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Hello,

I am sorry to tell you this, but we are all volunteers, so we do not have a unified phone number. If you could, please make a new issue or respond in this issue about your issue, so that we can help you as best as we can.

If I may ask, what makes your issue that complex?

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

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I can see images within Yahoo news articles using Microsoft edge but not Firefox. Can this be corrected? ...

Modified by James

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Sorry, current forum security sometimes delays the posting of messages.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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@jfwash you should start a new thread of your own instead of hijacking an unrelated thread for help.

https://support.mozilla.org/en-US/questions/new/desktop/form