This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Using Yahoo mail

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

JimHawks
JimHawks
more options

I keep getting a "No internet connection" when trying to open, send, delete of move an email while at the same time I will have several Tabs open and using my WiFi connection with no problem. If I try to reload Yahoo or open it with a new Tab it will just sit there with the little gray ball in the Tab going back and forth for a long time. When that happens I have to go over to Edge to open Yahoo and read my mail. It's really irritating and I would appreciate some help. Thanks, jbhawks@yahoo.com

I keep getting a "No internet connection" when trying to open, send, delete of move an email while at the same time I will have several Tabs open and using my WiFi connection with no problem. If I try to reload Yahoo or open it with a new Tab it will just sit there with the little gray ball in the Tab going back and forth for a long time. When that happens I have to go over to Edge to open Yahoo and read my mail. It's really irritating and I would appreciate some help. Thanks, jbhawks@yahoo.com

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.