Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox can't load websites

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

Ahmed Khaled
Ahmed Khaled
more options

Hello,


Since few months now when I start Firefox it doesn't connect or load websites I have to wait for few minutes to get website load and then browsing and websites will load normally, this when I use normal browsing but when I switch to Privet browsing it load websites straight away after startup the browser. I tried to clear files reinstall even disable all add-ons.

Waiting for your response..


Regards, AHMED

Hello, Since few months now when I start Firefox it doesn't connect or load websites I have to wait for few minutes to get website load and then browsing and websites will load normally, this when I use normal browsing but when I switch to Privet browsing it load websites straight away after startup the browser. I tried to clear files reinstall even disable all add-ons. Waiting for your response.. Regards, AHMED

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?