This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not responding

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by Bithiah

more options

Whenever I start the laptop up the web pages are very slow to load...maybe half an hour or more. I then get a message saying "Firefox is not responding". What can I do to speed it up?

Whenever I start the laptop up the web pages are very slow to load...maybe half an hour or more. I then get a message saying "Firefox is not responding". What can I do to speed it up?

All Replies (3)

more options

Hey there!

Please see the following article:

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Hope I helped!

Kind regards,

Bithiah

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

Hey there!

If your problem is fixed, please mark an answer as the solution to let others know that this question is solved. Thank you!

Kind regards,

Bithiah