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Thunderbird will not download email

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

Jim Tarleton
Jim Tarleton
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Thunderbird does not download email. I get a message that the password isn't working. I do not know how to change or alter password. I have an ATT account for email/internet services, and my email comes through Yahoo.

Thunderbird does not download email. I get a message that the password isn't working. I do not know how to change or alter password. I have an ATT account for email/internet services, and my email comes through Yahoo.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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If you are connecting through the AT&T servers, use a secure mail key in place of the password in TB. Remove the password from Saved Passwords in Preferences, restart TB, enter the key when asked for a password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/