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Thunderbird 91.4.0 crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by dhandzic

dhandzic
dhandzic
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Thunderbird crashes quite often lately.

I have also observed strange behaviour : Getting message 225 869 of 58 064 in INBOX

There seems a problem with syncing of my email account.

I have gotten the following crash reports: bp-43da773c-ed95-4274-a828-cac7c1211212 bp-c0df355a-133c-4f7d-b4a5-fb2761211212 bp-80406a07-709f-410a-9529-a23861211212 bp-6272d6eb-d446-4f50-afe3-237db1211212

There is also a problem when clicking a URL link in Thunderbird this will open a stamp size window for Firefox and starting 3 instances of Firefox as well as background Firefox task. I have to close all these manually before being able to open FIrefox for normal operation again.

I have used both Firefox and Thunderbird for many years and never had such problems.

Thunderbird crashes quite often lately. I have also observed strange behaviour : Getting message 225 869 of 58 064 in INBOX There seems a problem with syncing of my email account. I have gotten the following crash reports: bp-43da773c-ed95-4274-a828-cac7c1211212 bp-c0df355a-133c-4f7d-b4a5-fb2761211212 bp-80406a07-709f-410a-9529-a23861211212 bp-6272d6eb-d446-4f50-afe3-237db1211212 There is also a problem when clicking a URL link in Thunderbird this will open a stamp size window for Firefox and starting 3 instances of Firefox as well as background Firefox task. I have to close all these manually before being able to open FIrefox for normal operation again. I have used both Firefox and Thunderbird for many years and never had such problems.

Chosen solution

All the crashes are the same. Perhaps https://bugzilla.mozilla.org/show_bug.cgi?id=1742590https://bugzilla.mozilla.org/show_bug.cgi?id=1742590

https://crash-stats.thunderbird.net/report/bp-43da773c-ed95-4274-a828-cac7c1211212 @ mozilla::`anonymous namespace'::RunWatchdog 

0 	xul.dll	mozilla::`anonymous namespace'::RunWatchdog	/builds/worker/checkouts/gecko/toolkit/components/terminator/nsTerminator.cpp:220

1 nss3.dll _PR_NativeRunThread /builds/worker/checkouts/gecko/nsprpub/pr/src/threads/combined/pruthr.c:399 2 nss3.dll pr_root /builds/worker/checkouts/gecko/nsprpub/pr/src/md/windows/w95thred.c:139 3 ucrtbase.dll thread_start<unsigned int (__cdecl*) ?: 4 kernel32.dll ? ?: 5 mozglue.dll patched_BaseThreadInitThunk /builds/worker/checkouts/gecko/mozglue/dllservices/WindowsDllBlocklist.cpp:588 6 ntdll.dll RtlUserThreadStart ?:

Please go to tools > settings, find "disk space", uncheck "compact all folders".

Does that help?

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All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

All the crashes are the same. Perhaps https://bugzilla.mozilla.org/show_bug.cgi?id=1742590https://bugzilla.mozilla.org/show_bug.cgi?id=1742590

https://crash-stats.thunderbird.net/report/bp-43da773c-ed95-4274-a828-cac7c1211212 @ mozilla::`anonymous namespace'::RunWatchdog 

0 	xul.dll	mozilla::`anonymous namespace'::RunWatchdog	/builds/worker/checkouts/gecko/toolkit/components/terminator/nsTerminator.cpp:220

1 nss3.dll _PR_NativeRunThread /builds/worker/checkouts/gecko/nsprpub/pr/src/threads/combined/pruthr.c:399 2 nss3.dll pr_root /builds/worker/checkouts/gecko/nsprpub/pr/src/md/windows/w95thred.c:139 3 ucrtbase.dll thread_start<unsigned int (__cdecl*) ?: 4 kernel32.dll ? ?: 5 mozglue.dll patched_BaseThreadInitThunk /builds/worker/checkouts/gecko/mozglue/dllservices/WindowsDllBlocklist.cpp:588 6 ntdll.dll RtlUserThreadStart ?:

Please go to tools > settings, find "disk space", uncheck "compact all folders".

Does that help?

dhandzic
dhandzic Question owner
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Thanks Wayne, I will try this out. Very possible since I also got messages like "19.5GB of disk space freed" and "could not compress folder due to another background activity".

I will try and post the result here.