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message that keeps popping up when I log into emailsl

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

jaggardl
jaggardl
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When I click on emails a message pops up "Thunderbird is already running but is not responding.The old Thunderbird process must be closed to open a new window" It give me an option to close thunderbird or cancel. I always click on close thunderbird but the message pops up again when I need to look at my emails. I again click on close thunderbird and it comes up again the next time I want to look at my emails. Can you please help me!!!

When I click on emails a message pops up "Thunderbird is already running but is not responding.The old Thunderbird process must be closed to open a new window" It give me an option to close thunderbird or cancel. I always click on close thunderbird but the message pops up again when I need to look at my emails. I again click on close thunderbird and it comes up again the next time I want to look at my emails. Can you please help me!!!

Chosen solution

https://kb.mozillazine.org/Profile_in_use

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

https://kb.mozillazine.org/Profile_in_use