OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install
I was having the "PRR_END_OF_FILE_ERROR" Secure Connection Error and after going through that whole list of fixes ending with me deleting my firefox account and creating a new one the issue is still happening on sites like youtube after trying to play a video for a bit so i disovered that the two default plugins were giving these messages: OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly", "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." and wont install so at this point I think the final issue I need to solve to 100% fix things is to get these two plugins to finally install but I don't know how to force it to do that
All Replies (5)
https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0
cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.
- Settings -> General: Play DRM
- https://support.mozilla.org/en-US/kb/enable-drm
You can possibly check the XHR requests in the Browser Console if this doesn't work.
it wont let me open this page:https://developer.mozilla.org/en-US/docs/Tools/Browser_Console just gives me this like youtube does: Secure Connection Failed
An error occurred during a connection to developer.mozilla.org. PR_END_OF_FILE_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
this is my browser console log though: 1642182399868 addons.xpi WARN Checking C:\Program Files\Mozilla Firefox\distribution\extensions for addons Error: Can't find profile directory. XULStore.jsm:66:15
1642182451303 addons.productaddons WARN Failed downloading via ServiceRequest, status: 0, reason: error
1642182451397 Toolkit.GMP ERROR GMPInstallManager.simpleCheckAndInstall Could not check for addons: {"status":"failed","results":[{"id":"gmp-gmpopenh264","result":"failed"},{"id":"gmp-widevinecdm","result":"failed"}]} Log.jsm:723
1642182451397 addons.productaddons WARN Failed downloading via ServiceRequest, status: 0, reason: error
1642182460607 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: a4817ec5-eb59-40cd-b0d1-8d2b7fb6d968, overwrite: false Key event not available on some keyboard layouts: key=“i” modifiers=“accel,alt,shift” id=“key_browserToolbox” browser.xhtml The Web Console logging API (console.log, console.info, console.warn, console.error) has been disabled by a script on this page.
I have already uninstalled and reinstalled firefox aswell
Modified by That_Guy98
You can try to disable DNS over HTTPS.
- https://support.mozilla.org/en-US/kb/firefox-dns-over-https
- https://support.mozilla.org/en-US/kb/dns-over-https-doh-faqs
You can check the connection settings.
- Settings -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
- https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors
- https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
- https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
See also:
deleted this
Modified by That_Guy98
it looks like the dns over https thing is the problem if i disable it everything works fine. is there a way to fix it so that i can keep the dns over https enabled or is it a problem that is currently happening with cloudflare. I also still need to figure out how to get Widevine Content Decryption Module provided by Google Inc. to install so I can avoid any future issues because of it