This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot download a zip file from google drive

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by jonzn4SUSE

marcobacci.07
marcobacci.07
more options

Dear Devs,

Firefox prevents me from zipping a folder and download it within google drive.

This is regardless my cookies settings as explained here https://support.mozilla.org/en-US/que.../1312393 and regardless enhanced protection settings as explained here https://support.mozilla.org/en-US/que.../1305970#answer-1353590.

I will now turn to using google chrome.

Dear Devs, Firefox prevents me from zipping a folder and download it within google drive. This is regardless my cookies settings as explained here [https://support.mozilla.org/en-US/questions/1312393] and regardless enhanced protection settings as explained here [https://support.mozilla.org/en-US/questions/1305970#answer-1353590]. I will now turn to using google chrome.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

It works for me. Most likely something is being blocked. Do you get the option to download and then nothing happens? Can you post a screenshot of how far you get?

Try downloading another copy of Firefox and run it from the folder. Do not sign into your Firefox account and see if you have the same issue.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Modified by jonzn4SUSE