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I cannot get Thunderbird to accept my new password after cancelling the old ones. Juno will not accept it.

  • 4 replies
  • 2 have this problem
  • 23 views
  • Last reply by Bob Jersey

rmwakron
rmwakron
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Cannot get Juno to accept my new password in Thunderbird.

Cannot get Juno to accept my new password in Thunderbird.

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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How did you change the password in the first place?

rmwakron
rmwakron Question owner
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I went to Tools, then preferences, then password tab, clicked saved passwords and hit remove all and then closed and then got a prompt to put in a new password which it did not accept. The old one had all kinds of EMPT or juno.pop (or whatever) stuff and the new one was just a simple name with numbers.

christ1
christ1
  • Top 25 Contributor
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It doesn't work that way. You'd need to login to your account via webmail, and change the account password on the server. Only then delete the password Thunderbird has remembered. Enter the new password when prompted by Thunderbird.

Bob Jersey
Bob Jersey
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I have a similar problem with Thunderbird and Juno. I did remember to change the password in Juno webmail first, then in TB. So why am I getting "authorization failed"?