This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AOL email server changes followup

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by sfhowes

more options

I've read the AOL help page that discusses using the " one time password " for non AOL programs to get access to my verizon email. It worked once and not a second time. I had to generate a new password each time I want to get my email from AOL. I have been using the AOL web page to get my email for months. Since July, actually. If I couldn't login for that long, and the one time password works, for now, is the new AOL login really my problem ?

I found this thread in these forums: https://support.mozilla.org/en-US/questions/1345467

That talks about changing both the incoming and outgoing server passwords to the one time password. Wouldn't that change my login to my verizon email? The one time password would over ride my normal password, right?

I'm running 81.5.0 Thunderbird.

I've read the AOL help page that discusses using the " one time password " for non AOL programs to get access to my verizon email. It worked once and not a second time. I had to generate a new password each time I want to get my email from AOL. I have been using the AOL web page to get my email for months. Since July, actually. If I couldn't login for that long, and the one time password works, for now, is the new AOL login really my problem ? I found this thread in these forums: https://support.mozilla.org/en-US/questions/1345467 That talks about changing both the incoming and outgoing server passwords to the one time password. Wouldn't that change my login to my verizon email? The one time password would over ride my normal password, right? I'm running 81.5.0 Thunderbird.

All Replies (1)

more options

The one-time, or app password is only used to replace the account password in TB. The account password needn't be changed, and is still used to access the account on the AOL website. When you enter the app password in TB, there should be a checkbox to have it stored in Preferences, so it's only entered once.