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Thunderbird will not open .MOV attachments.

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  • Last reply by sfhowes

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Thunderbird will not open .MOV attachments. Will only allow the file to be saved. It DOES open MP4 attachments directly without saving.

Thunderbird will not open .MOV attachments. Will only allow the file to be saved. It DOES open MP4 attachments directly without saving.

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I can't duplicate this on W10/TB 91: if I send a mov attachment to an account, it's received as usual, and right-clicking, Open, displays the dialog in the attached picture. Checking the 'Do this...' box saves the choice to Preferences. Check the message source (Ctrl+U) for the Content-Type header of the attachment. It should be video/quicktime.