This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Ebay - Payapl

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

andy_robos
andy_robos
more options

Hi, I am using the latest version of Firefox 96.03 but I am having difficulty completing eBay purchases. I have not had this problem until recently, I click on pay using Paypal, then click on pay now which like always opens a smaller window that would usually take you to PayPal but for whatever reason, this is not happening? I have had to use a competitor's browser to complete Noticed this first yesterday and again just now. Are there any known issues?

Hi, I am using the latest version of Firefox 96.03 but I am having difficulty completing eBay purchases. I have not had this problem until recently, I click on pay using Paypal, then click on pay now which like always opens a smaller window that would usually take you to PayPal but for whatever reason, this is not happening? I have had to use a competitor's browser to complete Noticed this first yesterday and again just now. Are there any known issues?

All Replies (2)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

FredMcD
FredMcD
more options

Also please check out: https://support.mozilla.org/en-US/questions/1364032#answer-1475084