This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Launch problem

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by sfhowes

more options

Using T-bird 91.5.1 but lately when I launch, it is not checking for new mail. I have to click on Get Messages... why?

Also: when new messages arrive, the system sound does not play. When I click it, it plays... why?

Using T-bird 91.5.1 but lately when I launch, it is not checking for new mail. I have to click on Get Messages... why? Also: when new messages arrive, the system sound does not play. When I click it, it plays... why?

Modified by Len

Chosen solution

See https://support.mozilla.org/en-US/questions/1365775

Make sure you don't have some app like CCleaner resetting TB preferences.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

See https://support.mozilla.org/en-US/questions/1365775

Make sure you don't have some app like CCleaner resetting TB preferences.