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Ms 365 IMAP - Password issue

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  • 1 has this problem
  • 8 views
  • Last reply by david

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I have setup a Microsoft 365 account in ThunderBird using IMAP. It worked fine when it was all setup but now it keeps asking for my password and then fails to connect when I put it in. I know the password is correct as I can log in online using the same details and my phone works fine.

I have setup a Microsoft 365 account in ThunderBird using IMAP. It worked fine when it was all setup but now it keeps asking for my password and then fails to connect when I put it in. I know the password is correct as I can log in online using the same details and my phone works fine.

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Check to see if an APP password is needed. That may be your issue. Password used on website would not be the same as one used on email client.