This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Images sent from Thunderbird to Outlook aren't scaled probably

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Matt

khaled.alfarkh
khaled.alfarkh
more options

Hi,

When sending Email to Outlook recipient the Outlook recipient sees the images very small, that's due to Outlook waiting for the image width and height... to be sent with the email.

I have found a workaround:

changing the image width by just clicking on it and moving it.

is there anyway to force Thunderbird to send the image width and height everytime?


Thanks in advance

Hi, When sending Email to Outlook recipient the Outlook recipient sees the images very small, that's due to Outlook waiting for the image width and height... to be sent with the email. I have found a workaround: changing the image width by just clicking on it and moving it. is there anyway to force Thunderbird to send the image width and height everytime? Thanks in advance

All Replies (3)

david
david
  • Top 10 Contributor
more options

The width and height info are embedded in the image itself. If you want width and height in the outgoing email, then embed the image within the content and it goes as HTML, not as an attachment. Outlook has that info, but is displaying it small. Maybe there is an Outlook setting on recipient's side.

khaled.alfarkh
khaled.alfarkh Question owner
more options

david said
The width and height info are embedded in the image itself. If you want width and height in the outgoing email, then embed the image within the content and it goes as HTML, not as an attachment. Outlook has that info, but is displaying it small. Maybe there is an Outlook setting on recipient's side.

do you know what can we change on the Outlook side in order to display the image correctly?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If you insert your image using the Menu insert image it will have the requisite HTML data. drag and drop appears to not insert it.

I have raised a bug for this https://bugzilla.mozilla.org/show_bug.cgi?id=1762323