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Attachments with underscore

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Matt

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If I receive any Excel or Word document with an underscore in the name, Thunderbird will not open it. I have checked this by the saving the documents in question, removing any underscore and then sending it to myself. It opens fine. I use LibreOffice for all MS related documents. This has nothing to do with the addition of an underscore that some people have pointed out. I am using Thunderbird on 2 different Linux computers and they both behave the same way. The computer I am currently on is using Thunderbird 91.6.2.

BTW, the saved, underscored document opens fine from the file manager (Nautilus, as I'm using Gnome).

If I receive any Excel or Word document with an underscore in the name, Thunderbird will not open it. I have checked this by the saving the documents in question, removing any underscore and then sending it to myself. It opens fine. I use LibreOffice for all MS related documents. This has nothing to do with the addition of an underscore that some people have pointed out. I am using Thunderbird on 2 different Linux computers and they both behave the same way. The computer I am currently on is using Thunderbird 91.6.2. BTW, the saved, underscored document opens fine from the file manager (Nautilus, as I'm using Gnome).

All Replies (2)

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Actually, I just had this happen again, but with a "normal" attachment. Is it possible that Thunderbird is not allowing me to open attachments from certain senders? Cause it's the same sender in both cases.

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It "might" be that the sender is using some obsolete or non standards compliant mail product.

When viewing one of the emails open the message source (ctrl+U) Scroll down (it will probably be a long way) until you find the attachment definition. It will look something like this

Content-Type: application/x-zip-compressed;  name="emails.zip"
Content-Transfer-Encoding: base64 Content-Disposition: attachment; 
filename="emails.zip"

How is the attachment you are having issues with described?