This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Netflix requests version 70

  • 2 replies
  • 1 has this problem
  • 20 views
  • Last reply by James

more options

Netflix error F7701-1003. Netflix requires version 70 to run. My FF is version 69 and tells me that it is the latest version. OS = Ubuntu 19

Netflix error F7701-1003. Netflix requires version 70 to run. My FF is version 69 and tells me that it is the latest version. OS = Ubuntu 19

All Replies (2)

more options

It is possible that your Linux distribution is no longer supported with update (i.e. is EOL). If that is the case then you can possibly install Firefox from the Mozilla server since you currently appear to be using the version from the Ubuntu repositories.

You can Verify that you meet the System Requirements (GTK+ and GLib) for the current Firefox release.

more options

Also just to be sure you can fully support HTML5 players used for videos, audio and even games on websites around like Youtube and Twitch, make sure you have packages like FFmpeg installed.