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Billing Link in Medical Account works in Chrome but not in Firefox

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

gnelson254
gnelson254
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Have a medical clinic patient portal with a Billing section (https://13059-1.portal.athenahealth.com/?section=payment...) that allows you to pay your office and TeleMed bills. The link works perfectly normal in the Google Chrome browser, but is inactive/nonfunctional in Firefox. This is not a "pop-up", but a "Redirect to a Secure Payment Server", specifically https://secure.athenahealthpayment.com/ How do I configure Firefox such that it works correctly?

Have a medical clinic patient portal with a Billing section (https://13059-1.portal.athenahealth.com/?section=payment...) that allows you to pay your office and TeleMed bills. The link works perfectly normal in the Google Chrome browser, but is inactive/nonfunctional in Firefox. This is not a "pop-up", but a "Redirect to a Secure Payment Server", specifically https://secure.athenahealthpayment.com/ How do I configure Firefox such that it works correctly?

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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You should show us what you're seeing. The 1st link works for me. see screenshot

Modified by jonzn4SUSE