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Gmail Spam Messages Not appearing in Thunderbird Folder Until Selected.

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by rbz5416

rbz5416
rbz5416
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Migrated my Gmail accounts to Thunderbird a few weeks back from Outlook 2013. I've noticed that unlike Outlook, I never see a new messages flag for the Spam folder until I click on it. Today I remembered to check & as soon as I selected the Spam folder, a number of messages appeared that weren't previously flagged as new messages. This has the potential for an important, incorrectly message marked as spam not being seen until I remember again to check the folder manually.

I've double checked that the folder is subscribed by unsubscribing, in which case the folder disappears. So why isn't Thunderbird flagging these new messages?

Migrated my Gmail accounts to Thunderbird a few weeks back from Outlook 2013. I've noticed that unlike Outlook, I never see a new messages flag for the Spam folder until I click on it. Today I remembered to check & as soon as I selected the Spam folder, a number of messages appeared that weren't previously flagged as new messages. This has the potential for an important, incorrectly message marked as spam not being seen until I remember again to check the folder manually. I've double checked that the folder is subscribed by unsubscribing, in which case the folder disappears. So why isn't Thunderbird flagging these new messages?

Chosen solution

Right-click the folder in the Folder Pane, Properties. Is 'When getting new messages....' checked?

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All Replies (4)

rbz5416
rbz5416 Question owner
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Hmmm, same problem reported 4 years ago with no response...

https://support.mozilla.org/en-US/questions/1219052

sfhowes
sfhowes
  • Top 25 Contributor
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Chosen Solution

Right-click the folder in the Folder Pane, Properties. Is 'When getting new messages....' checked?

rbz5416
rbz5416 Question owner
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sfhowes said
Right-click the folder in the Folder Pane, Properties. Is 'When getting new messages....' checked?

No, but then neither are other folders that don't have this issue. But I'll check it see what happens & report back.

rbz5416
rbz5416 Question owner
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That's done the trick thanks.