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Mail not saved in Sent when Sender is changed

  • 5 replies
  • 1 has this problem
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  • Last reply by luca.c

luca.c
luca.c
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Hello, I have been using Thunderbird for several years with multiple acconts and sometimes I used to forward a message sent to account02, choosing in the sender field another account01 with no problem. Using the actual TB version 91.7.0 (32-bit) I ran into the issue that messages are not saved in Sent folder, even if the completion window says 'copying message to Sent folder' and messages are received from recipient. I searched the Thunderbird page support but didn't fine the same issue, Is it perhaps a bug in last version of TB?

Thank you in advance LC

Hello, I have been using Thunderbird for several years with multiple acconts and sometimes I used to forward a message sent to account02, choosing in the sender field another account01 with no problem. Using the actual TB version 91.7.0 (32-bit) I ran into the issue that messages are not saved in Sent folder, even if the completion window says 'copying message to Sent folder' and messages are received from recipient. I searched the Thunderbird page support but didn't fine the same issue, Is it perhaps a bug in last version of TB? Thank you in advance LC

Chosen solution

Hello, I solved reinstalling same version of Thunderbird. Thank you LC

Read this answer in context 👍 0

All Replies (5)

sfhowes
sfhowes
  • Top 25 Contributor
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Do you have account1 and account2 sending on separate smtp servers? If not, all sent messages might be going into a single Sent folder. Who is the mail provider? You might not have the correct setting for sent mail, or be subscribed to the correct folder.

https://support.mozilla.org/en-US/questions/1324013

luca.c
luca.c Question owner
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Yes I have separate smtp servers, I tested with Gmail and Aol accounts and my own smtp server (Postfix 3.5.8 on Centos 8 Stream), Sent folder seem to be correctly subscribed, as everything worked for years through many TB version updates.. This issue started only few days ago.. LC

Matt
Matt
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  • Top 10 Contributor
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Please open the more troubleshooting information on the help menu. Click on the update history button and report the date of your last update.

luca.c
luca.c Question owner
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Hello, here it is Update History: Thunderbird 91.7.0 (202203051713419) INSTALLED ON: 14 march 2022, 16:00:24 Status: The Update was successfully installed

Thank you LC

Modified by luca.c

luca.c
luca.c Question owner
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Chosen Solution

Hello, I solved reinstalling same version of Thunderbird. Thank you LC