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sending email with multiple recipients

  • 2 replies
  • 1 has this problem
  • 22 views
  • Last reply by AgnesRM

usanapdx
usanapdx
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I am tring to send an email to multiple recipients and I am getting this response

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/error_codes/#_101.

I am tring to send an email to multiple recipients and I am getting this response Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/error_codes/#_101.

All Replies (2)

usanapdx
usanapdx Question owner
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the above link says this. Now this is above my pay grade haha. I am an individual who only knows how to use things that work,

_101

550 5.7.1 Connection refused

Vade Managed Service platform protects its users. We could not accept your email because your email provider is listed on the Vade Threat Network list. If you think this blocking is not justified you can fill up a abuse request

This list contains IP addresses which have been identified as sending spam. We use this list to protect our subscribers from receiving spam.

AgnesRM
AgnesRM
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"your email provider is listed" means the company/service you use for sending email has a bad reputation. You can't fix that yourself but should contact your email service support to tell them that they have been blacklisted by Vade. You might be able to send the same message to some of the recipients - those that are not using the Vade service. try sending a test to yourself, then to a select group of recipients, then a different group of recipients. If you are trying to send to a lot of people at once that often is identified as sending spam. See how that goes and report back.