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Can't send or receive email

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by RowanW

gkukus
gkukus
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I just upgrade my iMac to Monterey OS. I lost all my email information and folders and I'm trying to reestablish my Thunderbird email account. Thunderbird opens fine but when I try to receive or send emails it asks for a password. I've tried every password I can think of but none work. I didn't use to have to enter a password to get or send my email before I upgraded. How can I get my password or establish a new one? And how can I avoid having to enter a password? All my IP addresses are correct.

I just upgrade my iMac to Monterey OS. I lost all my email information and folders and I'm trying to reestablish my Thunderbird email account. Thunderbird opens fine but when I try to receive or send emails it asks for a password. I've tried every password I can think of but none work. I didn't use to have to enter a password to get or send my email before I upgraded. How can I get my password or establish a new one? And how can I avoid having to enter a password? All my IP addresses are correct.

All Replies (1)

RowanW
RowanW
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The password being requested is the password used for your email provider. You'd have to reach out to them if you've lost access to your account.