This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

RE: CHANGE ACCOUNT EMAIL ADDRESS

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

laptop.guest
laptop.guest
more options

How can I change my account email address if I no longer have access to the old email address? My new email address is [edited email from public] @gmail.com.

How can I change my account email address if I no longer have access to the old email address? My new email address is [edited email from public] @gmail.com.

Modified by James

All Replies (2)

FredMcD
FredMcD
more options

I called for an administrator.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you no longer have access to the old email address then your only option is to create a new Firefox Account with an email address you can confirm.

For future use, see also: