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Searching for a message in my Trash, all message contents are blank.

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by Toad-Hall

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No error message to report. When I search in folders, I can preview the contents of a given message. This is working fine every place except one of my Trash folders. I have three main folders, each of which has a Trash folder within it. Periodically I move all messages from two of those folders to my main Trash folder.

Previewing messages works in all of my folders, including all of the Trash folders EXCEPT for the most important Trash folder. There, every message is displaying alright UNTIL I enter something in the Quick Filter. As soon as I do that, all messages in the folder display blank contents.

Once that happens, even clearing the Quick Filter doesn't return message contents.

No error message to report. When I search in folders, I can preview the contents of a given message. This is working fine every place except one of my Trash folders. I have three main folders, each of which has a Trash folder within it. Periodically I move all messages from two of those folders to my main Trash folder. Previewing messages works in all of my folders, including all of the Trash folders EXCEPT for the most important Trash folder. There, every message is displaying alright UNTIL I enter something in the Quick Filter. As soon as I do that, all messages in the folder display blank contents. Once that happens, even clearing the Quick Filter doesn't return message contents.
Attached screenshots

All Replies (1)

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Try rebuilding the index.

  • Right click on Trash and select 'Properties'
  • Click on 'Repair Folder' button
  • click on 'OK'