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Secondary right-side navigation slider missing

swalker7736
swalker7736
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My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

Chosen solution

ETA: I may have answered my own question via a Win11 fix. See accessibility solution at the following link which may have done the trick: https://www.howtogeek.com/742727/how-to-always-show-scrollbars-in-windows-11/

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All Replies (3)

swalker7736
swalker7736 Question owner
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Chosen Solution

ETA: I may have answered my own question via a Win11 fix. See accessibility solution at the following link which may have done the trick: https://www.howtogeek.com/742727/how-to-always-show-scrollbars-in-windows-11/

Terry
Terry
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Do you still have the horizontal scroll bar? If the scroll bars disappeared when you updated, the update may have changed the setting on the General page of Settings under Browsing - Always show scrollbars.

swalker7736
swalker7736 Question owner
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Hi Terry. Thanks for the speedy response. When I go into the FF settings, there are no results related to the scroll bars when putting "scroll" in the search box. However I believe I have now isolated it via a Win11 fix; under accessibility there is an option to always show scroll bars. This restored functionality on the sites where I was noticing this problem.