This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error when sending mail

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

Cedric.BONNIN
Cedric.BONNIN
more options

Hello,

I encounter an error when sending a message with an on-premises exchange server. With Windows, an error window appears and is automatically closed. On Linux, the window remains displayed, which is problematic. In both cases, the message is sent and copied to the sent messages folder The windows error message says "copy to sent folder error" (obviously wrong) In console the error raised after QUIT command of mailnews.smtp with the error code 2152398868.

the error was reported by several of our users and I was able to reproduce it.

Console Log : mailnews.smtp: Message sent successfully. SmtpClient.jsm:1293:21 mailnews.smtp: C: QUIT SmtpClient.jsm:579:19 mailnews.smtp: error { target: TCPSocket, isTrusted: true, name: "NetworkError", message: "Network", errorCode: 2152398868, srcElement: TCPSocket, currentTarget: TCPSocket, eventPhase: 2, bubbles: false, cancelable: false, … } SmtpClient.jsm:434:17 mailnews.send: Sending failed; Le message n’a pas pu être envoyé car la connexion au serveur sortant (SMTP) « ******* » a expiré. Veuillez essayer à nouveau., exitCode=2153066800, originalMsgURI= MessageSend.jsm:336:27 mailnews.smtp: S: 221 2.0.0 Service closing transmission channel SmtpClient.jsm:413:17 mailnews.smtp: Closing connection... 3 SmtpClient.jsm:153:17 mailnews.smtp: Socket closed.

Hello, I encounter an error when sending a message with an on-premises exchange server. With Windows, an error window appears and is automatically closed. On Linux, the window remains displayed, which is problematic. In both cases, the message is sent and copied to the sent messages folder The windows error message says "copy to sent folder error" (obviously wrong) In console the error raised after QUIT command of mailnews.smtp with the error code 2152398868. the error was reported by several of our users and I was able to reproduce it. Console Log : mailnews.smtp: Message sent successfully. SmtpClient.jsm:1293:21 mailnews.smtp: C: QUIT SmtpClient.jsm:579:19 mailnews.smtp: error { target: TCPSocket, isTrusted: true, name: "NetworkError", message: "Network", errorCode: 2152398868, srcElement: TCPSocket, currentTarget: TCPSocket, eventPhase: 2, bubbles: false, cancelable: false, … } SmtpClient.jsm:434:17 mailnews.send: Sending failed; Le message n’a pas pu être envoyé car la connexion au serveur sortant (SMTP) « ******* » a expiré. Veuillez essayer à nouveau., exitCode=2153066800, originalMsgURI= MessageSend.jsm:336:27 mailnews.smtp: S: 221 2.0.0 Service closing transmission channel SmtpClient.jsm:413:17 mailnews.smtp: Closing connection... 3 SmtpClient.jsm:153:17 mailnews.smtp: Socket closed.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Editing the log to remove the server does not make google translate very friendly at all. But I am guessing that somewhere in this mix is a two factor password that has expired. Or a get before send that has expired. What are you using for SMTP authentication?

Recently Exchange online setting have been changed to disable SMTP entirely by default. I have no idea if that could be occurring locally in a security patch. I certainly would no put it past a Microsoft update.