This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by david

more options

My Thunderbird email program no longer accepts my password for my Gmail account. It's the same password I use to log on to Firefox and I can open my Gmail from there so I know it's the right one. I've tried deleting the password from the save passwords window and I've made sure that I've updated to the latest Thunderbird version and I've restarted my computer after all of the previous things. I'm out of ideas. Help?

My Thunderbird email program no longer accepts my password for my Gmail account. It's the same password I use to log on to Firefox and I can open my Gmail from there so I know it's the right one. I've tried deleting the password from the save passwords window and I've made sure that I've updated to the latest Thunderbird version and I've restarted my computer after all of the previous things. I'm out of ideas. Help?

Chosen solution

Gmail requires an OAUTH2 password for access from third party apps, such as Thunderbird or any other email client. The password you use on the web does not work. Set your account password access to OAUTH2 and leave password field blank and try again. I believe Google will prompt you to confirm third party access.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Gmail requires an OAUTH2 password for access from third party apps, such as Thunderbird or any other email client. The password you use on the web does not work. Set your account password access to OAUTH2 and leave password field blank and try again. I believe Google will prompt you to confirm third party access.