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Email attachments

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by BigMart

BigMart
BigMart
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I can see from the list of e-mails and some have attachments. When I open the e-mail there is no sign of the attachment, (unless it is mentioned in the e-mail, or notice the paper clip in the index of e-mails). If I start to 'forward' the e-mail the link to the attachment appears at the bottom of the screen.

How can I reset it so the attachment window appears normally?

Thank you.

I can see from the list of e-mails and some have attachments. When I open the e-mail there is no sign of the attachment, (unless it is mentioned in the e-mail, or notice the paper clip in the index of e-mails). If I start to 'forward' the e-mail the link to the attachment appears at the bottom of the screen. How can I reset it so the attachment window appears normally? Thank you.

Modified by BigMart

All Replies (4)

Matt
Matt
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  • Top 10 Contributor
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does the attachment have a consistent file type perhaps? Some file types like ICS files are not displayed, but instead read and displayed to create appointments etc.

BigMart
BigMart Question owner
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Thanks Matt for your help. No, it is normally Word or pdf file attachments.

Since writing my initial query, I think I may have a little more information. Sometimes I have noticed the attachment link right at the bottom of the message (partially obscured) on the edge of the bottom of the page. Therefore it 'proves' it is there, but I can't always see it. I need to increase the window size of the e-mail fractionally. Will dragging the bottom of the frame increase the window size, or just bring the whole e-mail into a bigger window but not bringing in any extra information?

Matt
Matt
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  • Top 10 Contributor
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Perhaps try double clicking the windows header (that maximizes the windows and should bring things to an optimized maximum size)

BigMart
BigMart Question owner
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Sorry, I have taken the 'thick pills' today !!!

Where do you mean the 'windows header' ?