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Gmail PW not accepted by TB

  • 11 replies
  • 1 has this problem
  • 6 views
  • Last reply by arbrus

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Never had this problem before. Same PW for Gmail but now TB doesn't accept it. I can get my Gmail only through a browser with that same PW.

Never had this problem before. Same PW for Gmail but now TB doesn't accept it. I can get my Gmail only through a browser with that same PW.

Chosen solution

IMAP, and yes the latest version of TB. I finally solved the problem (I hope) by using the persistent Google web page and saying I lost my PW. Once I changed the PW I had to go through a series of permission steps to allow TB to access the account.

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All Replies (11)

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I had the same problem today. Make sure you are using the latest version of Thunderbird. Then do the following.

1. Select the `Account Settings` menu item from the `Tools` menu.

2. Click on your Gmail account and choose `Server Settings`.

3. Change the `Authentication method` pop-up menu to `OAuth2`.

4. Click on your `Outgoing Server`. Click the `Edit` button and change the `Authentication method` pop-up menu to `OAuth2`.

That solved the problem for me.

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I got as far as #3. But could not find "outgoing server".

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arbrus said

I got as far as #3. But could not find "outgoing server".

See this image (Click to View Image ). Outgoing Server is highlighted in blue.

Modified by James

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Thank you. I found it and followed all your instructions but all I get is a looping page asking me to sign in to my Google account with my email address and phone #. It goes nowhere.

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I followed all the instructions in your link, but still cannot receive gmail messages. I keep getting a Google page asking me to sign in to Google etc.

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arbrus said

I followed all the instructions in your link, but still cannot receive gmail messages. I keep getting a Google page asking me to sign in to Google etc.

As a previous commenter suggested, make sure you have cookies enabled and have followed all of these instructions: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

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As I told the previous commenter, I did all that and it didn't make any difference.

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Here are the basics:

- change your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - check to ensure that TB is set to accept cookies - Google will then step you through the authentication process for your PC.

I have provided these steps to a number of people today and each had success.

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Are you using POP or IMAP? Are you running the latest release version of Thunderbird (v91)?

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Chosen Solution

IMAP, and yes the latest version of TB. I finally solved the problem (I hope) by using the persistent Google web page and saying I lost my PW. Once I changed the PW I had to go through a series of permission steps to allow TB to access the account.