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Thunderbird email not working

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by arandor

rosslyndjp
rosslyndjp
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Hello My Thunderbird email has stopped working. It does not receive or send emails. It asks for my gmail password, which I send and this still does not work.

I have just checked with a helpful Apple Help person- who verified that both my gmail and iprimus email accounts are working. So by deduction- something is not right with the Thunderbird application.

I need urgent help please, as I am about to travel overseas for a business trip.

Thank you.

Best Rosslynd

Hello My Thunderbird email has stopped working. It does not receive or send emails. It asks for my gmail password, which I send and this still does not work. I have just checked with a helpful Apple Help person- who verified that both my gmail and iprimus email accounts are working. So by deduction- something is not right with the Thunderbird application. I need urgent help please, as I am about to travel overseas for a business trip. Thank you. Best Rosslynd

All Replies (1)

arandor
arandor
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If it's your Gmail account, I had the same problem today.

1. Select the `Account Settings` menu item from the `Tools` menu.

2. Click on your Gmail account and choose `Server Settings`.

3. Change the `Authentication method` pop-up menu to `OAuth2`.

4. Click on your `Outgoing Server`. Click the `Edit` button and change the `Authentication method` pop-up menu to `OAuth2`.

That solved the problem for me.