This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Exchange in Thunderbird - Undo function broken with mail moving

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

cs39
cs39
more options

We have moved over to M365 and we have issues with the Undo function both keybind and coded function in Thunderbird. Outlook it works just fine, but in Thunderbird it seems to not work and the function is just greyed out.

Scenario: Moves the mail from Folder Inbox to Folder Courier, but realize that it needs to be in Folder Content, so wish to move it back with Ctrl + Z or the Undo function in the Edit tab. Function doesn't work.

Is this how it is because of server syncing, or is there something we can do as permission to our employees?

Thank you in advance.

We have moved over to M365 and we have issues with the Undo function both keybind and coded function in Thunderbird. Outlook it works just fine, but in Thunderbird it seems to not work and the function is just greyed out. Scenario: Moves the mail from Folder Inbox to Folder Courier, but realize that it needs to be in Folder Content, so wish to move it back with Ctrl + Z or the Undo function in the Edit tab. Function doesn't work. Is this how it is because of server syncing, or is there something we can do as permission to our employees? Thank you in advance.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I assume you are using the owl addon. If so, the correct place for your query is with the addon author.