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Log in Email and Password

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by david

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I get my Internet service through Xfinity but the account is in my wife's name & email. How does this affect the email/password I use when I set up a account? I have tried every combination I can think of and cannot get logged into TB! Very frustrating. Wouldn't it be easier to set up a TB User and PW and forget about the email provider? Seems to cause a lot of problems. Thanks!

I get my Internet service through Xfinity but the account is in my wife's name & email. How does this affect the email/password I use when I set up a account? I have tried every combination I can think of and cannot get logged into TB! Very frustrating. Wouldn't it be easier to set up a TB User and PW and forget about the email provider? Seems to cause a lot of problems. Thanks!

Modified by Larrydeb

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The actual email account must be set up with your email provider. Unless your wife's account allows more than one email account, you will need to set up a separate account with the provider. Thunderbird, as an email client, is designed to let your manage the account effectively.