Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Address book version 102

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by david

more options

Just intalled 102 on Win 10 (latest update). I am getting two problems in the address book. 1. When I open my imported Outlook addresss (now my main address boo) the contacts are listed but if I click on any of them no details are shown. However, if I use the rightclick menu to select "edit" the details do appear, but with a dark overlay (as it would be for editing. Pressing "save" leaves the entry details displayed properly - and then all the other entries will also bring up their detals too ie it now apears to work normally 2 If I enter a term in the search box absolutely nothing happens. (in version 98 it would show requisite contacts). Oddly if I look in "collected addresses" I find the search result is displayed THERE. (But only if the necessary result entries were already in that address book too - otherwise it says "no result"). It there is a result and I switch back to the main address book it now shows just the search result entries too. But it still does not work for a new entry term. And the list of contacts below is severely truncated [I thought for a moment it had deleted the contacts but closing and reopening address tab shows they are there]. Have I done something wrong or is there a bug here?

Just intalled 102 on Win 10 (latest update). I am getting two problems in the address book. 1. When I open my imported Outlook addresss (now my main address boo) the contacts are listed but if I click on any of them no details are shown. However, if I use the rightclick menu to select "edit" the details do appear, but with a dark overlay (as it would be for editing. Pressing "save" leaves the entry details displayed properly - and then all the other entries will also bring up their detals too ie it now apears to work normally 2 If I enter a term in the search box absolutely nothing happens. (in version 98 it would show requisite contacts). Oddly if I look in "collected addresses" I find the search result is displayed THERE. (But only if the necessary result entries were already in that address book too - otherwise it says "no result"). It there is a result and I switch back to the main address book it now shows just the search result entries too. But it still does not work for a new entry term. And the list of contacts below is severely truncated [I thought for a moment it had deleted the contacts but closing and reopening address tab shows they are there]. Have I done something wrong or is there a bug here?

All Replies (3)

more options

There have been problems reported with 102. If you start thunderbird.exe with --allow-downgrade you can bring up version 91. But backup your profile before attempting it. That's my recommendation. I believe a fix may be coming soon.

more options

Thank you - that was prompt. Not quite sure how to do the allow downgrade bit - do I need to start it in DOS?

more options

click windows key and 'r' key and a window opens. enter thunderbird.exe --allow-downgrade and press enter.