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cannot open https://wetransfer.com

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

daleockerman
daleockerman
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https://wetransfer.com/ doesnt open, the last month. I thought site was down, but isnt. Its the best free FTP site. it will open in safari, which I hate. Please help!

https://wetransfer.com/ doesnt open, the last month. I thought site was down, but isnt. Its the best free FTP site. it will open in safari, which I hate. Please help!

All Replies (4)

Mirlan Nurbekov
Mirlan Nurbekov
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Hi daleockerman I just now tried to open it with FireFox and it works fine. Please check for updates. You can follow this steps to update: 1. Click the menu button. at the right side of the Firefox toolbar, go to Help, and select About Firefox. ... 2. Firefox will check for updates automatically. If an update is available, it will be downloaded. 3. When the download is complete, click Restart to update Firefox. The link is here: Update Firefox Hope it helps

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Can you show us what you get? It works for me. see screenshot Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Also, is there a reason for the old version of Firefox? As mentioned earlier you should up date. I also tried in the ESR version and it also works. see screenshot

Modified by jonzn4SUSE

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window