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Google Websites Crash with website not secure error

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  • Last reply by Paul

thompsoneric72
thompsoneric72
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I work for a company where we have a user that complained that when he navigated to a google website like Google maps, Translate, and Youtube. and clicking around and within the website after a few minutes all websites will crash, and one website will show the error SSL_ERROR_BAD_MAC_ALERT. I have to clear browsing history in order to get it corrected. I can access the websites just fine through Edge, and Chrome. I was able to replicate the issue on two computers in my environment.

I was running off Firefox version 102.0.0 where I experienced the problem, and updated to 102.0.1 and still have the problem. I have googled, and followed this https://appuals.com/ssl-error-bad-mac-alert/ but do not want to have to whitelist all google websites. Is there a reported problem with Firefox?

Any help with this would be appreciated.

I work for a company where we have a user that complained that when he navigated to a google website like Google maps, Translate, and Youtube. and clicking around and within the website after a few minutes all websites will crash, and one website will show the error SSL_ERROR_BAD_MAC_ALERT. I have to clear browsing history in order to get it corrected. I can access the websites just fine through Edge, and Chrome. I was able to replicate the issue on two computers in my environment. I was running off Firefox version 102.0.0 where I experienced the problem, and updated to 102.0.1 and still have the problem. I have googled, and followed this https://appuals.com/ssl-error-bad-mac-alert/ but do not want to have to whitelist all google websites. Is there a reported problem with Firefox? Any help with this would be appreciated.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
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Hi

Could your user be using ESAT antivirus on their computer?